Privacy policy

Last Updated: September 1, 2026

This Privacy Policy explains how Universal Nexus LLC, doing business as InUxus ("InUxus," "we," "us," or "our"), collects, uses, discloses, stores, shares, and protects your personal information when you visit, use our services, or make a purchase from inuxus.com (the "Site") or otherwise communicate with us. This policy applies to personal information collected online and offline in compliance with applicable laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

1. Store Hosting & Data Infrastructure

Our online store is hosted and powered by Shopify Inc. Shopify provides the underlying e-commerce platform that enables us to sell our products and services to you. Shopify collects and processes certain personal information necessary to deliver checkout functionality, order management, secure hosting, and fraud prevention services.

2. Information We Collect

We collect personal information directly from you, automatically through your interaction with the Site, and from third-party services.

Information You Provide Directly:

  • Contact Information: Full name, billing address, shipping address, email address, and phone number.
  • Order Details: Details regarding products purchased, transaction history, and fulfillment notes. Payment card information is processed directly by our third-party payment processors. We do not store complete payment card numbers on our servers.
  • Customer Support & Communications: Any information, messages, or attachments you provide when contacting our customer support team or submitting inquiries.

Information Collected Automatically:

  • Device & Usage Data: IP address, browser type, device details, operating system, pages viewed, time spent on pages, referring URLs, and interaction with our Site.
  • Cookies & Tracking Technologies: We use cookies, pixels, web beacons, and similar technologies to support essential site functionality, remember cart contents, analyze site performance, personalize content, measure marketing effectiveness, and prevent fraud.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • Order Fulfillment: Processing transactions, managing orders, arranging shipping, facilitating returns, and providing customer support.
  • Store Improvement: Operating, maintaining, and improving our Site, user experience, and internal record-keeping.
  • Marketing Communications: Sending promotional emails, newsletters, or special offers where permitted by law or with your consent. You may unsubscribe at any time using the link at the bottom of our marketing communications.
  • Fraud Prevention & Security: Detecting, investigating, and preventing fraudulent transactions, security incidents, unauthorized access, and other illegal activities.
  • Legal Compliance: Complying with applicable laws, legal processes, tax or regulatory reporting requirements, enforcing our terms, and protecting our legal rights.

4. Sharing & Disclosing Your Information

We do not sell personal information for monetary compensation. We share personal information with third parties only as necessary to conduct business, as described below:

  • Service Providers & Processors: We share information with third-party service providers that perform services on our behalf, including payment processors, shipping carriers, order fulfillment centers, and customer support providers.
  • Analytics & Advertising Partners: We may share certain information with advertising and analytics providers to evaluate store performance, measure marketing effectiveness, and deliver relevant advertisements where permitted by law.
  • Legal Authorities: We may disclose personal information if required by law, subpoena, court order, search warrant, or to protect the rights, safety, or property of InUxus, our customers, or the public.
  • Corporate Transactions: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of company assets, customer information may be transferred as part of the business assets.

5. Cookies & Tracking Technologies

Cookies are small data files placed on your device when you visit a website. We use essential, performance, analytics, and advertising cookies to operate our store efficiently, manage shopping carts, analyze traffic patterns, and deliver customized advertising. You can instruct your browser to refuse or block cookies; however, disabling cookies may prevent certain features or functions of the Site from operating properly.

6. Third-Party Links & Services

Our Site may contain links to third-party websites or services that are not operated or controlled by InUxus. We are not responsible for the privacy practices, content, or policies of those third-party websites, and we encourage you to review their privacy policies.

7. Your Privacy Rights & Choices (CCPA/CPRA)

Depending on your place of residence and applicable law, you may have the following rights regarding your personal information:

  • Right to Access / Know: Request information about the categories and specific pieces of personal information we have collected, used, and disclosed about you.
  • Right to Correct: Request correction of inaccurate or incomplete personal information.
  • Right to Delete: Request deletion of your personal data, subject to certain exceptions permitted by applicable law and legal record-keeping requirements.
  • Right to Data Portability: Request a portable copy of certain personal information you have provided to us.
  • Right to Non-Discrimination: Receive non-discriminatory treatment without diminished service for exercising your privacy rights.
  • Right to Opt-Out: Opt-out of the "sharing" or processing of personal information for targeted advertising or cross-context behavioral advertising.

To exercise any of these privacy rights, please submit a request by emailing support@inuxus.com. We may request additional information necessary to verify your identity before processing your request.

8. Technical Standards & Browser Signals

Our Site does not currently respond to browser "Do Not Track" (DNT) signals because there is no universally accepted industry or legal standard for interpreting and responding to these signals.

9. International Data Transfers

Universal Nexus LLC is located in the United States. If you visit or access inuxus.com from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers maintain facilities.

10. Data Security & Retention

We implement reasonable technical, administrative, and physical security safeguards designed to help protect personal information from unauthorized access, disclosure, loss, or misuse. We retain personal information only as long as reasonably necessary to fulfill business purposes, comply with legal obligations, resolve disputes, enforce agreements, and maintain tax or accounting records.

11. Children's Privacy

Our Site is not directed to or intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us immediately so we can remove it.

12. Business Transfers

If Universal Nexus LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, or transfer of ownership, customer information may be transferred as part of that transaction, subject to applicable privacy laws and confidentiality obligations.

13. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operations. Revised versions will be posted on this page with an updated "Last Updated" date.

14. Contact Information

  • Legal Entity Name: Universal Nexus LLC
  • Store Name: InUxus
  • Customer Support Email: support@inuxus.com
  • Customer Support Phone: (661) 228-3672
  • Website: https://inuxus.com
  • Corporate Address: 2220 East Palmdale Boulevard, Unit 903355, Palmdale, CA 93550, United States
  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Pacific Time (PT)