Privacy policy

Privacy Policy

Last Updated: August 2, 2026

This Privacy Policy explains how Universal Nexus LLC, doing business as InUxus ("InUxus," "we," "us," or "our"), collects, uses, discloses, stores, shares, and protects your personal information when you visit, use our services, or make a purchase from inuxus.com (the "Site") or otherwise communicate with us. This policy applies to personal information collected online and offline in compliance with applicable laws, including the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), where applicable.

1. Shopify Platform

Our online store is hosted and powered by Shopify Inc. Shopify provides the underlying e-commerce platform that enables us to sell our products and services to you. Shopify collects and processes certain personal information necessary to deliver checkout functionality, order management, secure hosting, and fraud prevention services.

2. Information We Collect

We collect personal information directly from you, automatically through your interaction with the Site, and from third-party services.

Personal Information You Provide Directly:

  • Contact Information: Name, billing address, shipping address, email address, and phone number.

  • Order Information: Details regarding products purchased, transaction history, and fulfillment notes. Payment card information is processed directly by our third-party payment processors. We do not store complete payment card numbers on our servers.

  • Customer Support & Communications: Any information, messages, or attachments you provide when contacting our customer support team or submitting inquiries.

Information Collected Automatically:

  • Usage and Device Data: IP address, browser type, device details, operating system, pages viewed, time spent on pages, referring URLs, and interaction with our Site.

  • Tracking Technologies: We use cookies, pixels, web beacons, and similar technologies to support essential site functionality, remember cart contents, analyze site performance, personalize content, measure the effectiveness of our marketing activities, and prevent fraud.

3. How We Use Your Personal Information

We use your personal information for the following business purposes:

  • Fulfilling Orders and Services: Processing transactions, managing orders, arranging shipping, facilitating returns, and providing customer support.

  • Business Operations: Operating, maintaining, and improving our Site, user experience, and internal record-keeping.

  • Marketing Communications: Sending promotional emails, newsletters, or special offers where permitted by law or with your consent where required. You may unsubscribe from promotional emails at any time using the unsubscribe link included at the bottom of our marketing communications.

  • Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, security incidents, unauthorized access, and other illegal activities.

  • Legal and Compliance Obligations: Complying with applicable laws, legal processes, tax or regulatory reporting requirements, enforcing our terms, and protecting our legal rights.

4. How We Share Personal Information

We do not sell personal information for monetary compensation. We share personal information with third parties only as necessary to conduct business, as described below:

  • Service Providers and Processors: We share information with third-party service providers that perform services on our behalf, including payment processors, shipping carriers, order fulfillment centers, and customer support providers.

  • Advertising and Analytics Partners: We may share certain information with advertising and analytics providers to understand how visitors interact with our Site and to deliver relevant advertising, where permitted by law. These practices may be considered "sharing" or "targeted advertising" under certain privacy laws.

  • Legal and Regulatory Requirements: We may disclose personal information if required by law, subpoena, court order, search warrant, or to protect the rights, safety, or property of InUxus, our customers, or the public.

  • Corporate Transactions: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of company assets, customer information may be transferred as part of the business assets, subject to applicable confidentiality obligations.

5. Cookies and Tracking Technologies

Cookies are small data files placed on your device when you visit a website. We use essential, performance, analytics, and advertising cookies to operate our store efficiently, manage shopping carts, analyze traffic patterns, and deliver customized advertising.

You can instruct your browser to refuse or block cookies; however, disabling cookies may prevent certain features or functions of the Site from operating properly.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated or controlled by InUxus. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Your Rights and Choices

Depending on your place of residence and applicable law, you may have the following rights regarding your personal information:

  • Right to Access / Know: The right to request information about the categories and specific pieces of personal information we have collected, used, and disclosed about you.

  • Right to Delete: The right to request the deletion of personal information we have collected, subject to certain legal exceptions.

  • Right to Correct: The right to request correction of inaccurate or incomplete personal information.

  • Right to Data Portability: Where applicable, the right to request a portable copy of certain personal information you have provided to us.

  • Right to Opt-Out: The right to opt-out of the "sharing" or processing of personal information for targeted advertising or cross-context behavioral advertising.

  • Right to Non-Discrimination: The right not to receive discriminatory treatment or diminished service for exercising your privacy rights.

To exercise any of these privacy rights, please submit a request by emailing support@inuxus.com. We may request additional information necessary to verify your identity before processing your request. If an authorized agent submits a request on your behalf, we may require proof of authorized representation.

8. Do Not Track Signals

Our Site does not currently respond to browser "Do Not Track" (DNT) signals because there is no universally accepted industry or legal standard for interpreting and responding to these signals.

9. International Data Transfers

Universal Nexus LLC is located in the United States. If you visit or access inuxus.com from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers maintain facilities. These jurisdictions may have privacy laws that differ from those in your country of residence.

10. Data Security and Retention

We implement reasonable technical, administrative, and physical security safeguards designed to help protect personal information from unauthorized access, disclosure, loss, or misuse. However, while we strive to protect your information, no security system or transmission over the internet can guarantee absolute security.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain tax or accounting records. When personal information is no longer required, we will securely delete, anonymize, or otherwise dispose of it where reasonably practicable.

11. Children's Privacy

Our Site is not directed to or intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us immediately at support@inuxus.com, and we will take prompt steps to delete such information.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operations. When updates occur, we will revise the "Last Updated" date shown at the top of this page. Any changes become effective upon posting the revised policy on our Site.

13. Contact Information

InUxus

Operated by Universal Nexus LLC

Privacy Requests

Email

support@inuxus.com

Website

https://inuxus.com

Phone

(661) 228-3672

Mailing Address

2220 East Palmdale Boulevard, Unit 903355

Palmdale, CA 93550

United States

We will respond to privacy requests within the time required by applicable law.